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... r complaints?” Zheng Xu asked Xiao Qian.

“I don’t want to know.”

But I do want to tell you. When a problem arises that is beyond the authority of customer service, and the customer is unwilling to give up, the customer service manager pretends to help the customer by trying every possible means to solve the problem, showing that they have a proper attitude towards handling the issue. In the end, even if it is not resolved, the customer is still satisfied. Chen Xiaoqian, you are t ...

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